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Frequently Asked Questions (FAQs)

These are the frequent questions we received from our customers


Can i trust this site?
Yes. We operated since January 2010 via WordPress Blog and Facebook with more than 100 items sold per month. We have 20000++ fans at our Facebook Page. Visit us at Facebook >

How do I make a purchase?
You can refer it at how to buy section. Click here to find out >

What kind of payment you accept?
Currently, we are only accepting bank in/transfer directly into our account (Maybank, CIMB). For bank in/transfer, Instruction and details are provided in your order email after completing the checkout form. You can also pay via ATM Cash Deposit Machine

Where is the size chart?
You can refer it at the menu: Help->Size Chart. Click here to view the size chart >

I dont know how to use the system. What should I do if I still want to make a purchase?
Contact us directly via Contact Us form, Whatsapp Us at 011-2620 9417 or simply email to sales@execfashion.com with specifying the product name, color and size you want. We will send you an instruction & payment details via email.

Do I need to Register?
Not necessarily. You can checkout without registering. But if you are regular customer, registering will save your time because you don't have to fill in delivery address every time you need to place an order.

How many days should I expect for delivery?
We will ship the item once you made the payment and send us the payment confirmation. Delivery via poslaju takes 1-3 days for Ready Stock Items. For pre-order items, delivery is within 2-3 weeks.

Can I cancel, exchange or return my order?
No. Items cannot be exchanged or returned unless wrong description published at our blog regarding the items. Unused defective item can be returned with price tag attached /items in original condition within 10 days. Postage fee will not be refunded.

My inquiry is not listed here. What should I do?
Contact us directly via Contact Us form, Whatsapp at 011-2620 9417 or simply email to sales@execfashion.com