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Terms & Conditions

These are our standard terms and conditions :

Payment
1. Payment must be made WITHIN 12 hours after order placed.
2. After 12 hours, your order will be cancelled and released to other customer.
3. Payment instruction will be given via email after order placed.
4. Please make sure you receive payment receipt from us after payment made in order to ensure that we receive your payment and process your order.
Return & Exchange
1. Items cannot be exchanged or returned unless wrong description published at our blog regarding the items.
2. Unused defective item can be returned with price tag attached /items in original condition within 10 days. Postage fee will not be refunded.
Delivery
1. Delivery will be made via POSLAJU. For Ready Stock Items, order will arrive within 1-5 days after payment received. Oversea Stock & Pre Order will take 10-20 days
2. POSLAJU Tracking number will be sent via email. You can track your package using the number given in your email HERE.
3. If you do not receive your order after specified time above, please contact us immediately.
4. Items lost during delivery will not be refunded until we manage to track the package with the shipping company.
Booking Deposit
1. Balance for all booking must be made within 1 month. After 1 month, your items will be released and booking deposit will be forfeited.
2. All Booking can’t be cancelled. If you choose to cancel, deposit also will be burnt.